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Knowledge Base

Frequently Asked Questions

Answers to common questions about Pitch Notes.

01

Is Pitch Notes a licensed betting operator?

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Pitch Notes is a content and analysis service, not a betting operator, so it does not hold a gambling licence. We provide predictions and insights to help you decide where to place bets, but all wagering must be done through a licensed sportsbook.

02

What does the 'value rating' mean on Pitch Notes match predictions?

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The value rating compares our estimated probability of an outcome with the odds offered by bookmakers. A positive rating means the odds may be higher than the true chance, indicating a potential value bet. Treat it as a guide, not a promise of profit.

03

How often are Pitch Notes World Cup predictions updated?

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Predictions are refreshed when line‑ups are announced, injury news breaks, or odds shift. This usually happens up to 24 hours before kick‑off and again during live play for in‑play markets.

04

Can I cancel my Pitch Notes subscription before the next billing cycle?

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You can cancel anytime in Account > Subscription > Cancel. Cancellation stops future billing, and you keep access until the end of the paid period. Refunds are not given for the current billing cycle.

05

What happens to my bets if a match is postponed after I’ve used Pitch Notes tips?

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Our tips are for information only; any bets you place are subject to the sportsbook’s rules. Most sportsbooks void or reschedule bets for postponed matches, so check the specific policy of the site where you wagered.

06

How can I confirm an email or promotion really comes from Pitch Notes?

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Check the sender’s email domain – it should end in @pitchnotes.com – and avoid clicking unknown links. Log directly into your Pitch Notes account to view any offers; we never request passwords or payment details by email.